Ward Design

Ward Design Center is a home improvement business based on Oahu Island, Hawaii, specializing in kitchen and bath remodeling, stainless steel kitchens, and ADU additions. NextLadder helps generate qualified leads through targeted Meta Ads, manage appointment setting, and implement follow-up strategies to turn inquiries into valuable project opportunities.

Client Objective

Generate qualified leads across Oahu for Kitchen / bath Remodeling, stainless steel kitchens, and ADU additions. Focus on booking appointments quickly, converting inquiries into paying customers, and building a consistent pipeline of high-value projects in a smaller, geographically limited market.

Solution

We launched and managed three targeted Meta Ads campaigns covering kitchen and bath remodeling, stainless steel kitchens, and ADU additions. Our appointment-setting team began contacting new leads as quickly as possible to book appointments before prospects lost interest. We also recommended follow-up automations to nurture leads, maintain engagement, and help Ward Design Center capture more sales opportunities.

Results

Within just a couple of months, Ward Design Center has seen strong campaign performance and closed multiple projects since partnering with NextLadder. With all three campaigns running alongside active appointment setting, the business is building momentum and turning more inquiries into real project opportunities.

Challenges

Ward Design Center operates in Oahu, Hawaii, where the available audience is relatively small. The initial challenge was to generate qualified leads and book appointments quickly enough to prevent prospects from going cold. Converting inquiries into actual projects also required timely follow-ups, consistent communication, and a more structured lead management process.

Interesting Takeaways

Ward Design shows how a focused marketing strategy can help a business grow even in a smaller market. By running dedicated campaigns for kitchen and bath remodeling, stainless steel kitchens, and ADU additions, we created multiple opportunities to attract customers across Oahu. Combined with proactive lead management and nurturing automations, our approach has helped turn marketing inquiries into project closings while building a stronger foundation for continued growth.

Results

1. Ward Design Center has closed multiple projects within the first couple of months of partnering with NextLadder.

2. We are managing three campaigns covering kitchen and bath remodeling, stainless steel kitchens, and ADU additions across Oahu.

3. Our appointment-setting team contacts new leads promptly, helping secure appointments before prospects lose interest.

4. We have recommended additional automations to nurture leads, maintain engagement, and improve follow-up consistency. With campaigns, appointment setting, and lead nurturing working together, Ward Design is building a stronger project pipeline in a geographically limited market.

A Deeper Dive

Testimonial

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